Palazzo Di Città Elegant Apartment

Good
Traveller Type: Traveling as Couple
  : Very good value for money while in Turin. Location is good, but the building is very old, so might be super warm in summer.

Very Good
Traveller Type: Business Traveler
  : Key pick-up required which is not close to the appartment.

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Traveling as Couple
  : Whether you are up to visit museums; to shop on via Garibaldi, via Roma or via Lagrange; taste typical Piedmontese food and Turin chocolate; or simply wander around and admire the architecture of the centro storico; then it is all possible by foot from this fabulous flat at the heart of the city, just behind piazza Castello.
  : Being in the heart of the centro storico means that they are a lot of restaurants and activities in the streets around. If you do not like noisy place, this is perhaps not the best location for you.

Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : We arrived to find the bed unmade, the wifi codes were wrong, they failed to provide any help or explanation, did not take phone calls, just ignored us. The customer service is beyond awful. They fail to respond to, emails, phone calls, booking.com messages, WhatsApp phone calls. Will only respond to WhatsApp messages after an extremely long wait. When they do respond they are worse that useless, the absolute worst.

Disappointing
Traveller Type: Family with Young Children
  : Great location in the centre of Turin
  : Do NOT book this location in the summer. There is no airconditioning and the fans are not able to cool properly. Inside hotter than outside. Last night of our stay booked airconditioned rooms somewhere else.

Very Good
Traveller Type: Family with Young Children
  : to be near the touristic sites
  : I suggest a second fan for the bedroom and one for the living room which was used as a bedroom (we were 3). It was very hot in the night.

Fair
Traveller Type: Family with Young Children
  : location
  : the flat wasnt clean enough, we booked for three people but the sofa bed didnt have bedding ware, after several back and forth messages some people brought the sheets at almost midnight (after a long nigh instead of sleeping and resting we had to wait for them). The experience with reservation company was bad- for taking the keys you have to walk around 1km away from the flat, we had luggage but were told the apartment is very close, which turned to be not really close for walking with a kid and several luggage. The CleanBnb staff never apologised for not taking care of the third bad, not a single sorry. Later when I asked them to arrange a taxi for check out they said they are too busy for that ( never happened to me, that was very rude). The apartment also lacks basic staff like hand soap ( some basic small packages of shampoo only) and toilet paper ( we only had one roll for a week stay) salt sugar etc, so keep in mind you have to buy everything. The only good thing is the location.

Good
Traveller Type: Family with Young Children
  : Awesome place.
  : Sofa is broken. Toilete too.