Venezianamente Apartments - Venice City Centre

Poor
Traveller Type:

Good
Traveller Type:
  : Great location and strong WIFI.
  : Need to provide better and clear instructions for check-in and check-out procedures.Kitchen outdated.

Good
Traveller Type: Family with Young Children
  : Great location
  : The kettle does not work

Disappointing
Traveller Type:
  : The air conditioning
  : It was a sad looking apartment, very small for 4 people, nothing special that reminded one they were in a beautiful Italian city. All of the bedding and towels were mismatched and clearly well worn. After telling the host, I felt I had not seen these photos on the website, he berrated me and told me I was one of 95% who do not understand how Booking.com works. He continued to argue and refused to listen to me. I felt afraid to call him and ask him why the hot water was not working. It was because a power switch had been turned off. We own an apartment on Lake Como and our water heating is not turned off in this way. Overall it just made for a unpleasant experience. The host tried at the end to say 'I am here if you need anything' but after his toxic introduction it did not make up for the rudeness. Nobody deserves to be shouted at when they are on their holiday.

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Family with Young Children
  : the location
  : it was dirty it smelld really closed and it was claustrophobic the electrical instalation is totally unsafe the sofa bed was really uncomfortable

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : the apartment is clean, only one air conditioning machine in the hall way so you have to let the bed room door open or it will not be cool enough to sleep. distance from waterbus dock is about 10 min.
  : the apartment balcony is not the same as picture post on site. actually, it has no balcony instead of the big balcony show on site. very deceiving. Change the picture, or say that it is not for all apartment.

Disappointing
Traveller Type: Family with Young Children
  : The property is affordable and centrally located - ground level so easy access. fans provided to keep cool. kitchen equipped. managment was responsive to inqiuries/issues. In this price range, you can't expect too much for central Venice.
  : --property was NOT as pictured. not even close. company manages several properties so be AWARE of which one you are getting. --replacing the nasty mattresses and towels would go a long way to improve the place. you can't expect much for this price, but these are simple and inexpensive upkeep items. --no paper products on arrival. --we arrived late, so had to find the place on our own, which is difficult in Venice streets where GPS often does not work and paths are like a labyrinth

Good
Traveller Type:
  : Convenient location, nice courtyard
  : Sheets were unclean when we arrived, and the kettle didn't work, though they fixed that the next day after we raised it. The cleaner came to the apartment on our first night while we were out, leaving the lights on, with no notice. The WiFi didn't work (despite turning it off and on again!) the sofa bed was noisy creaky, hard and uncomfortable, and the bath mat and tea towel were grubby.