Hilltop Inn & Suites

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: solo traveller
  : TV and air conditioner worked
  : Theft protection on the door is missing on both doors. Dirty carpet, lighting, chair... I have pictures. I have more pictures than allowed as proof of the poorly managed, dirty, unsafe motel. The first room I was given smelled of cigarette smoke and Marijuana. The 2nd room key didn't work. I had to wait for the clerk to return after he left the facility without any other person to attend to the problem. The 3rd and 4th room had the same problem, the key did not work. The carpet was disgusting. I went out and bought towels. I didn't trust to use the dingy one provided. I also disinfected the toilet. The shower curtains were held in place with zip ties. I used one towel to cover the dirty chair so that I could apply my makeup. The lack of the secondary security latch made me nervous. Broken including the one for an adjacent room which I didn't request. I guess that was all that was available. Your corporation should be embarrassed by the state of the rooms and the lackluster employees.

Very Poor
Traveller Type: young couple
  : Nothing
  : Looking at the room , I was appalled at the conditions . It reminded me of a scary movie. My husband has low standards and he said we are not staying here. Also it took a long time to get our money back . Someone needs to lite a match!

Very Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : There was nothing around but one food place and a gas station
  : The room was half clean the sink and countertop was nasty it felt like something was crawling on me I couldn’t go to sleep until this morning and check out is at 11 it was holes all in the curtain like somebody burnt holes in it or something I had to wait forever for someone to bring me a remote because someone stole the remote out the room and on top of the dresser it has stains of juice and Lord knows what I would never recommend anyone to go there

Poor
Traveller Type: family with young children
  : Bad , duty, Never refund my deposit they charge $64 more in the total price

Very Poor
Traveller Type: review category business travellers

Very Poor
Traveller Type: review category business travellers
  : It was next to a freeway and gas station
  : Waited almost an hour and a half to check in. No one ever showed up to check us in.We were stuck in the snow in the rain nowhere else to go tenants. There said that there’s cockroaches and very dirty and not stay there.