Ocean Sands Resort

Fair
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : Check in
  : The room above the restaurant and having to hear the Mexican music constantly. Did not like the indoor pool.

Disappointing
Traveller Type: family with young children
  : Staff was great, oceanfront view was great, restaurant was great, and ac worked wonderfully.
  : The beds were very uncomfortable, and I'm not sure if the room was dirty, or just needed major updating. Wifi was also not working, but staff was aware and actively trying to fix it.

Wonderful
Traveller Type: with friends
  : I liked everything and the fact that they got us in at last minute the lady downstairs was amazing
  : The TVs would not connect to the Wi-Fi

Very Good
Traveller Type: family with young children
  : All rooms ocean front
  : I am an owner…the unit I stayed in for this trip was very nice. So much nicer than the unit I own on week 33. It is a small unit and has a ceiling fan. My unit for Week 33 is bigger , the front room gets very hot yet there is no ceiling fan, no pictures on the walls and the couch is worn and very uncomfortable to sleep on , you can feel the metal bar. It seems to me that ocean sands maintains the rooms they rent out much better then they do the units that their owners use. That part was very disappointing

Very Poor
Traveller Type: family with young children
  : Nothing
  : Everything

Good
Traveller Type: solo traveller
  : Perfect location. Convenient to shopping, great oceanfront view.
  : Room was a bit dated. Furniture chairs and sofa was low to the floor which are uncomfortable and difficult to stand up, same with bathroom toilet they are very low.

Wonderful
Traveller Type: young couple
  : Been at Virginia Beach 5 times, different motels every time and Ocean Sands Resort Was the BEST, if ever go back the Ocean Sands Resort will be where we book to stay Only suggestion I would suggest is a brochure or map in rooms for the massage room and pool location .
  : The parking situation I reserved a parking spot when I booked the hotel when got there there was not a parking spot reserved and employee said to park on the ramp when they were parked in a reserved parking spot so we parked in a different floor parking .

Very Poor
Traveller Type: young couple
  : The location was good.
  : The hotel was overbooked, and we were forced to wait 4 hours to get a room ready, we had a reservation in advance, but I guess that means nothing at this place. We had many issues with clean, and some things were broken when we arrived in the room, the bed was not even put together when we went to the room after the manager said it would be. Then it took them 2 hours to come up and get the room ready because they said they were busy. There was alot of miss communication. The people at the desk would say one thing, but it would not be done, or even get done. They told me they would refund the cost of the stay because of all the issues we had, then 4 days into the stay they changed their mind saying we are only getting a 2 day refund. The door leading to the balcony was broken our whole stay. We had to prop something in the door so we didn't get locked out. One of us actually got locked out once, but good thing she had her phone to call me. This could be a major fire hazard.

Fair
Traveller Type: solo traveller
  : The rooms were nice. Loved the balcony watching the ocean and boardwalk. The air worked great for the extreme heat that we had during my stay.
  : The floors were so dirty that you needed to wear shoes in the room. The tub drained so slow and of course sand covered the tub after taking a shower and couldn't get the sand out The hallways were so hot. Parking was OK just scarce. The rooms are very dated.