NYLO Providence Warwick Hotel Tapestry Collection by Hilton

Pleasant
Traveller Type: solo traveller
  : The property was a unique design and not far from several restaurants.
  : The bathroom sink was too small causing splashing. Also, the water for the sink didn’t heat. Tried to get someone in after second time asking it was looked at but not fixed.

Fair
Traveller Type: solo traveller
  : The room was comfortable. The bed was the best ever, wish I could have the same at home. The waitress, Gianna, in the restaurant was outstanding. Give the woman a raise! The included breakfast was good - first time I ever had eggs benedict as an included breakfast. Andrew at the front desk was pleasant.
  : Construction in the building above my room woke me up early. Very loud banging. Guests should not be located near construction activities or at least told and be discounted a room. Very unpleasant. Also watch your charges when you leave. I was overcharged on my stay by 37.68. My Booking.com total price including breakfast was 179.67. I was charged $217.35. When I took it up with the manager he refunded $27.68 for the breakfast. I hope the $10 difference went to the wonderful waitress, Gianna.

Good
Traveller Type: young couple
  : Architecture was cool, very clean, staff was helpful and kind
  : Expensive. The humidity in the hallways - the exposed hvac was dripping water in the halls

Good
Traveller Type: group

Wonderful
Traveller Type: review category business travellers
  : I like the hotel design and bed mattress. they are super comfortable. I had very good sleep after crashing onto the bed except annoying loud air conditioner noisy even they were turned off!Room maid service is very rare (once a week) even you requested it daily. so every day when you come back and open the door, wow, everything stays same! DIY.The hotel restaurant cooks tasty food obviously. It always surprised me for the breakfast. But the upset thing was that you have to wait for almost an hour or at least 40 minutes to get your oder. that really takes very long time. I saw some people leaving without breakfast after sitting 20 minutes.The parking place is on the opposite street. Sometimes it is full if you drive in late. It is not free, 10 dollars per day.All in all, the hotel is running by Hilton. I was expecting a quiet room and good serivce but it made me annoyed.

Wonderful
Traveller Type: solo traveller
  : Everything was great except breakfast the last morning. The staff was friendly, accommodating and very helpful.
  : Only breakfast the last day. I ate other meals there and they were wonderful.

Good
Traveller Type: young couple
  : We loved the location, and the room was clean and cool. All the staff were very helpful and polite.
  : There was a late night party on the deck that we could hear from our room from 11-1:30 AM.

Fair
Traveller Type: young couple
  : Very expensive for the quality. Housekeeping came to the door, we told them we would be out in 15 minutes, and they never came back to the room at all.

Disappointing
Traveller Type: young couple
  : It was nonsensically expensive for what we got. $400 for one night stay, in a small room is absurd. The staff was great, it was clean, but I would never spend that kind of money again.

Wonderful
Traveller Type: young couple
  : The people - Chris -Andrew - a wait staff person Adrian ( he filled in for us for a moment as our waiter … he was washing glasses and dish-wear before ) super nice guy. Chris and Andrew were special and Brie ( I think her name when I called ) was just wonderful .