OYO Hotel Salem-Roanoke I-81

Very Poor
Traveller Type: Business Traveler
  : Nothing was good about this MOTEL.
  : The staff was horrible. This is a motel not a hotel. The sign outside says blue Jay it is hard to find. The room was not the save as the pictures and was very dirty. Over all was nothing like it was described and very disappointed.

Very Poor
Traveller Type: review category business travellers
  : A joke a joke
  : A jolke

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: Traveling as Couple
  : .Nothing..
  : Rooms were dirty. Stains on the bed spreads. Bathrooms not clean. It was so bad we didnt stay.

Very Poor
Traveller Type: Solo Traveler
  : Close to highway
  : Impossible to checkout. Had to ring a bell outside of a window for service. Tried to check out and rang bell for over half hour and no one showed up. Left a message with instructions to return call never called me back

Very Poor
Traveller Type: solo traveller
  : false advertisement at its finest
  : it’s not even oyo it’s blue jay inn

Very Poor
Traveller Type: Solo Traveler
  : false advertisement at its finest
  : its not even oyo its blue jay inn

Fair
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : water pressure was decent. Air conditioner worked. Didn't see a bug inside the room. Room was quiet.
  : I don't like writing bad reviews but I have to be honest. My flight was delayed so I ended up checking in after midnight. The website says 24-hour reception (and when I rang the bell a very sleepy man who looked like he just crawled out of bed came to the window) but there is a sign on the reception window that says "No check-in after midnight". We stood outside with lots of creepy bugs flying and crawling on the outside desk and window. Very much scared the crap out of me. He gave us the key and warned us to jiggle the door handle because it doesn't open easily. He was very correct, It took several minutes of each of us trying before we finally got the door open. When we entered the room none of the lights worked so I had to go back to the buggy reception to have the sleepy man come and get the lights on. Apparently, the lamps are finicky too. The room faintly smelled of smoke and was not what I would call clean. It was VERY run down with the paint chipping on every surface. The bathroom was the worst. I don't know why this is listed as the OYO Hotel when it is the Bluejay MOTEL. The sign says Bluejay and even the wifi is named Bluejay. There was no wifi information in the room so I had to wait till the next day before I could go to reception to ask about the wifi. When I went to reception I could hear a woman in a back room talking and even with me yelling "hello" no one came to the reception. I saw the wifi password posted on the wall so I just took a photo and tried to leave but there was an automatic lock or something because I couldn't get out. Luckily, some younger guy used a code on the outside and came in. He was surprised to see me and asked if I needed anything. I told him I needed the wifi but info but found it on the wall and I high-tailed it out! We saw the guy who checked us in several times over the 2 days and he never once smiled or was welcoming in any way.

Disappointing
Traveller Type: review category business travellers