Quality Inn & Suites Santa Rosa

Poor
Traveller Type: family with young children
  : Breakfast was good and decent. Just a normal breakfast spread.
  : The beds were screacky every time we moved or got into them they were loud, like they were ready to break. The floors were dirty, I couldn’t go barefoot. The air conditioner knob broke into our hands.

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: group
  : I liked the layout of the rooms, especially the lighting and the bed was super comfortable and the pillows were really nice.
  : I did not like that the showers had barely any water pressure, the sink had more water pressure than that. I could barely finish taking a shower because there was hardly any pressure to rinse the shampoo and conditioner out of my hair and I had to get somewhere so I was really upset that I could barely finish my shower. My caretaker's room next door was infested with ants, because of the design of the shower in her room, the floor got flooded she almost slipped and fell in the bathroom and had to mop the floor up with towels in order to finish getting dressed in the morning. She had no alarm clock in her room, which was bad because she was responsible for helping me make sure that I was up and what if it was a case where she didn't have her phone charger and her phone went dead and didn't have an alarm. The construction workers staying there were stomping around on her ceiling and woke her up at 4:30 in the morning and also someone attempted to open her door while she was sleeping and so she was so scared she couldn't go back to sleep. And the lady that checked us in was nice but very curt and also she saw that I was disabled with a walker, when I called the front desk for help for anything she wouldn't answer the desk phone. Once I went down because she wouldn't answer, I saw her walking around on her cell phone which is why she was not answering the phone when I was calling for services. Every time I needed something I would have to walk to the desk with my walker and caretaker, so I wasn't happy about that. Also, there were no vegan options for breakfast so we basically had dry toast for breakfast so it would be nice if you provide vegan options for people because there was nothing else available for us to eat and we did not have time to go and stop to pick anything up. Lastly, it'd be nice if you provided recycle trash cans.

Very Good
Traveller Type: review category business travellers
  : Easy check in. Very clean. Exactly what I needed. Ex ept at 7:55 you ran out of breakfast.
  : I was needing breakfast on the go. You ran out of hot food. We stay places that have breakfast

Very Poor
Traveller Type: Traveling as Couple
  : The decoration in the rooms
  : It is seedy, like human trafficking seedy

Wonderful
Traveller Type: young couple

Poor
Traveller Type: review category business travellers
  : over charged me 1200 dollars and said it will refuned 3-5 business days, all my ny bills are late nowdont stay here they will steal your mony
  : over charged me 1200 dollars and said it will refuned 3-5 business days, all my ny bills are late nowdont stay here they will steal your mony