Baymont by Wyndham Springfield

Disappointing
Traveller Type: review category business travellers

Fair
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : The location was good and the value was great. The bed was comfortable.
  : Our low expectations were set too high. The hotel was dirty. The room was outdated, with minimum care. The breakfast was inadequate and we chose to go out for breakfast. The pool was “under maintenance” but it has been for years.

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Nothing!
  : Everything! The foundation of the building what raggedy to start with. The roofing was coming apart. The fence surrounding the building was so flimsy that I had to catch my daughter from falling after she touched it. When you walk in it was a very foal smell. The front desk had dry rotted all over it. The chairs outside also were falling apart. The building is old and needs serious renovations or should be shut down!

Very Poor
Traveller Type: group
  : This place is the worst. First night toilet would not flush. Reported it 3 different times, each time was told housekeeping would fix, on day 3 I demanded another room. Only 1 towel per room. I had 2 rooms. Breakfast was terrible. Trash all around property, piled up next to over flowing dumpster. Pool was being remodeled, phones did not work due to remodel. Only ice machine was on 3rd floor. Mini fridge was broken and smelled terrible. At least once a day room keys would have to be reprogrammed. We did not spend much time there as we were in town for a livestock show. This was the worst place, not sure how it can be called a Wyndham property. Only good thing I can say is the bed was clean and comfortable. The staff spoke broken English and were not helpful at all. I will forever read hotel reviews. Lesson learned the hard way.

Very Poor
Traveller Type: family with young children
  : The only good thing they did was cancel our stay. Nothing on the pictures from booking looked like what we seen when we walked in.
  : Pool and hot tub were broken! Outside of property looked like it was closed down! Lobby was dirty!

Very Poor
Traveller Type: family with young children
  : Nothing at all.
  : Canceled after seeing facility. Pool was not opened. Grounds were run down. Smelled musty . Had two ladies that barely spoke english. So communicating was horrible

Very Poor
Traveller Type: family with young children