The Boxer

Pleasant
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple
  : We liked the location.
  : There was only one lift, which was used by guests and cleaning staff alike, so the wait was often extremely long. When your room was on the 8th floor taking the stairs wasn’t really an option!

Very Good
Traveller Type: young couple
  : Very good location, plesant persons at the reception, got a great help at check-out.
  : Not breakfast, mediocre room mate.

Wonderful
Traveller Type: family with young children
  : Location was perfect.

Good
Traveller Type: family with young children
  : Very well located near the historic district of Boston
  : Nothing

Very Good
Traveller Type: young couple
  : Location, a small property, nice decor. Breakfast menu was varied.
  : Despite booking 10 months in advance initially offered a single room instead of the family one as per booking. Finally given room as per booking but then had to be upgraded for final night.

Very Good
Traveller Type: review category business travellers
  : The room was perfect
  : Breakfast wasn’t too good

Poor
Traveller Type: solo traveller
  : Good location was the only saving grace for this place.
  : I had a truly awful experience at this hotel. Upon arrival, they have issues with their payment server and I have to show the hotel my bank statement indicating the payment has gone through. All for the next day for me to realise that I have been double charged and upon calling the hotel, the manager has gone for the day and no is able to help me get a refund. I have to wait until the following morning to call back, by which time I will be on my flight out of the country. Other staff members were entirely unhelpful and unable to understand the urgency of me wanting not a small amount of money back asap. I then called again the next day, in which rh staff were more helpful and told me they I would be reached out to by whomever was in charge of accounting. This didn’t happen. I called the next day, no manager around so I leave a voicemail which is unanswered: Current update: called today and am told the refund is being processed and that the accounting person should have contacted me. I have to wait 3-5 days for this to be in my account. The one upside is that the manager was at least more willing to help this time. I wouldn’t recommend staying here.

Very Good
Traveller Type: solo traveller
  : Location
  : Bathroom vanity too small.Room didn't warrant the price.

Disappointing
Traveller Type: young couple
  : The position of the hotel was very good!
  : The room was extremely small. The same for the bed, which was to small for two people. The air conditioning system was also very noisy and I could not sleep during my stay.