Homegate Studio and Suites San Antonio

Very Poor
Traveller Type: family with young children
  : Nothing
  : Terrible location, rundown, infested with roaches. First room didn't have working AC and was 93°. They gave us a different room, where we immediately encountered a cockroach, a missing cabinet door, disgusting furniture.

Fair
Traveller Type: young couple

Very Poor
Traveller Type: solo traveller

Poor
Traveller Type: solo traveller
  : Staff was friendly is the only good thing I can say about the stay
  : The entire facility was horrific. Run down, broken, unclean. Homeless and crackwhores hanging around outside. Police on property several times. Mirror dirty, sink dirty, counters dirty, toilet seat broken, baseboards rotting, walls dirty, blankets with cigarette burns in them.

Very Poor
Traveller Type: review category business travellers

Very Poor
Traveller Type: review category business travellers
  : Bad place
  : Found drugs in the room

Good
Traveller Type: review category business travellers

Poor
Traveller Type: young couple
  : I mean, the toilet flushed.... the mattresses were reasonably soft... thenroom had plenty of space
  : Not sure where to begin. The air conditioner barely worked, all of the furniture was stained Betty was dirty there were roaches running around in the bathroom and in the shower with me when I took a shower, . Front desk staff was rude and unhelpful, after reporting that the air conditioner wasn't working very well the clerk hung up on me and never sent anybody up then told my boyfriend later that he would have maintenance go up in the morning but maintenance never did go, the bed frame on one of the beds so that the part that attaches to a headboard was it the wrong end of the bed and my boyfriend and I both bruised our Shins walking past it so we took it upon ourselves to take the mattresses off the bed frame and turn the bed frame around it anymore and future guess wouldn't either, the refrigerator did not get cold hardly at all in the freezer was mostly Frozen up so we had to defrost it ourselves so that we could keep food cold, upon check-in I was confused about the fact that there was an additional 50 yard deposit because on the receipt for the state it shows the total that I paid but then underneath that was an itemization that showed up $50 deposit and the sales tax so I understood it to me that sales tax obviously have been paid with my card when I booked the room I understood it to be that the deposit was covered in that too so the court proceeded to tell me that I need to come up with another $50 and that if I didn't that I would just lose the entire booking in any money that I paid into it

Poor
Traveller Type: with friends
  : Location and that is ALL.
  : Broken down vehicles in the parking lot. Random people slow walking the outdoor halls and sidewalks…always getting some sort of excitement At the realization that something they were all waiting for had just arrived.

Poor
Traveller Type: family with young children
  : Run down, mold, holes and evidence of leaks in the ceiling. Had to change rooms after checking in, because the first rooms air conditioner wasn't cooling properly. Neither room we were in did the air conditioner display and controls work well. The room reaked of smoke and mildew. If we hadn't been exhausted and had any other choice, we would have gone elsewhere.